Health|Human Therapists Prepare for Battle Against A.I. Pretenders
https://www.nytimes.com/2025/02/24/health/ai-therapists-chatbots.html

Human Therapists Prepare for Battle Against A.I. Pretenders

Chatbots posing as therapists may encourage users to commit harmful acts, the nation’s largest psychological organization warned federal regulators.

Skip to contentSkip to site index
  • Home
  • SECTIONS

    • U.S.
    • Politics
    • New York
    • California
    • Education
    • Health
    • Obituaries
    • Science
    • Climate
    • Weather
    • Sports
    • Business
    • Tech
    • The Upshot
    • The Magazine

    TOP STORIES

    • Donald Trump
    • Supreme Court
    • Congress
    • Immigration
    • Abortion

    NEWSLETTERS

    • The Morning

      Make sense of the day’s news and ideas.

    • The Evening

      Catch up on big news, and wind down to end your day.

    See all newsletters

    PODCASTS

    • The Daily

      The biggest stories of our time, in 20 minutes a day.

    See all podcasts
  • SECTIONS

    • World
    • Africa
    • Americas
    • Asia
    • Australia
    • Canada
    • Europe
    • Middle East
    • Science
    • Climate
    • Weather
    • Health
    • Obituaries

    TOP STORIES

    • Middle East Crisis
    • Russia-Ukraine War
    • China International Relations
    • The Global Profile
    • Leer en Español

    NEWSLETTERS

    • The World

      A guide to understanding the news, made for readers around the globe.

    • Your Places: Global Update

      The latest news for any part of the world you select.

    • Canada Letter

      Backstories and analysis from our Canadian correspondents.

    See all newsletters
  • SECTIONS

    • Business
    • Tech
    • Economy
    • Media
    • Finance and Markets
    • DealBook
    • Personal Tech
    • Energy Transition
    • Your Money

    TOP STORIES

    • U.S. Economy
    • Stock Market
    • Artificial Intelligence

    NEWSLETTERS

    • DealBook

      The most crucial business and policy news you need to know.

    • On Tech

      Our best tech reporting from the week.

    See all newsletters

    PODCASTS

    • Hard Fork

      Our tech journalists help you make sense of the rapidly changing tech world.

    See all podcasts
  • SECTIONS

    • Today's Arts
    • Book Review
    • Best Sellers
    • Dance
    • Movies
    • Music
    • Television
    • Theater
    • Pop Culture
    • T Magazine
    • Visual Arts

    RECOMMENDATIONS

    • 100 Best Movies of the 21st Century
    • Critic’s Picks
    • What to Read
    • What to Watch
    • What to Listen To
    • 5 Minutes to Make You Love Music

    NEWSLETTERS

    • Books

      Reviews, news and features to help you find your next read.

    • Watching

      Streaming TV and movie recommendations.

    See all newsletters

    PODCASTS

    • Book Review

      The podcast that takes you inside the literary world.

    • Popcast

      Pop music news, new songs and albums, and artists of note.

    See all podcasts
  • SECTIONS

    • All Lifestyle
    • Well
    • Travel
    • Style
    • Real Estate
    • Food
    • Love
    • Your Money
    • Personal Tech
    • T Magazine

    COLUMNS

    • 36 Hours
    • Ask Well
    • The Hunt
    • Modern Love
    • Where to Eat
    • Vows
    • Social Q’s
    • The Ethicist
    • Ask the Therapist

    NEWSLETTERS

    • The Weekender

      Unwind with stories about culture and the way we live.

    • Well

      Essential news and guidance to live your healthiest life.

    See all newsletters

    PODCASTS

    • Modern Love

      The complicated love lives of real people.

    See all podcasts
  • SECTIONS

    • Opinion
    • Guest Essays
    • Editorials
    • Op-Docs
    • Videos
    • Letters

    TOPICS

    • Politics
    • World
    • Business
    • Tech
    • Climate
    • Health
    • Culture

    COLUMNISTS

    • Jamelle Bouie
    • Ross Douthat
    • Maureen Dowd
    • David French
    • Thomas L. Friedman
    • M. Gessen
    • Michelle Goldberg
    • Ezra Klein
    • Nicholas Kristof
    • Carlos Lozada
    • Tressie McMillan Cottom
    • Lydia Polgreen
    • Bret Stephens

    PODCASTS

    • Interesting Times with Ross Douthat

      Mapping the new world order through interviews and conversations.

    • The Opinions

      You've heard the news, here's what to make of it.

    • The Ezra Klein Show

      Discussions of ideas that matter, plus book recommendations.

    See all podcasts
  • Playlists

    • Today's Videos
    • U.S.
    • Politics
    • Immigration
    • NY Region
    • Science
    • Business
    • Culture
    • Books
    • Wellness
    • World
    • Africa
    • Americas
    • Asia
    • South Asia
    • Donald Trump
    • Middle East Crisis
    • Russia-Ukraine Crisis
    • Visual Investigations
    • Opinion Video
    See all videos
  • Explore

    • The Headlines
    • The Daily
    • Hard Fork
    • The Ezra Klein Show
    • The Opinions
    • Serial Productions
    • The Book Review Podcast
    • Modern Love
    • Popcast
    • Cannonball
    • The Interview
    • The Wirecutter Show
    • Pablo Torre Finds Out
    See all shows

    Featured

    • The Interview

      Conversations with the world’s most fascinating people.

    • The Headlines

      Your morning listen. Top stories, in 10 minutes.

    • The Last 12 Weeks

      A five-part series … on a deadline.

    Newsletters

    • Shows

      Your guide to the best New York Times shows this week.

    • Serial

      Be the first to know about our new shows.

    See all newsletters
  • Word games, logic puzzles and crosswords, including an extensive archive. Go to Games

    Play

    • Crossplay NEW

    • Wordle

    • Spelling Bee

    • The Crossword

    • The Midi Crossword NEW

    • The Mini Crossword

    • Connections

    • Strands

    • Pips

    • Sudoku

    • Tiles

    • Letter Boxed

    Community

    • Spelling Bee Forum
    • Wordplay Column
    • Wordle Review
    • Submit a Crossword
    • Meet Our Crossword Constructors
    • Mini to Maestro
    • Wordlebot
    • Take the Puzzle Personality Quiz

    Newsletters

    • Gameplay

      Puzzles, brain teasers, solving tips and more.

    • Easy Mode

      Get an easy version of one of the hardest crossword puzzles of the week.

    See all newsletters
  • Recipes, advice and inspiration for everyday cooking, special occasions and more. Go to Cooking

    Recipes

    • Easy
    • Dinner
    • Quick
    • Healthy
    • Breakfast
    • Vegetarian
    • Vegan
    • Chicken
    • Pasta
    • Dessert

    Editors' Picks

    • Easy Salmon Recipes
    • Grilling Recipes
    • Easy Weeknight
    • Newest Recipes
    • Cheap and Easy Dinner Ideas
    • Slow Cooker Recipes
    • Healthy Breakfast Ideas

    Newsletters

    • The Cooking Newsletter

      New recipes, easy dinner ideas and smart kitchen tips from Melissa Clark, Sam Sifton and our New York Times Cooking editors.

    • The Veggie

      Delicious vegetarian recipes and tips from Tanya Sichynsky.

    • Five Weeknight Dishes

      Dinner ideas for busy people from Emily Weinstein.

    See all newsletters
  • Reviews and recommendations for thousands of products. Go to Wirecutter

    Reviews

    • Kitchen
    • Tech
    • Sleep
    • Appliances
    • Home and Garden
    • Moving
    • Travel
    • Gifts
    • Deals
    • Baby and Kid
    • Health and Fitness

    The Best...

    • Air Purifier
    • Electric Toothbrush
    • Pressure Washer
    • Cordless Stick Vacuum
    • Office Chair
    • Robot Vacuum

    Newsletters

    • The Recommendation

      The best independent reviews, expert advice and intensively researched deals.

    • Clean Everything

      Step-by-step advice on how to keep everything in your home squeaky clean.

    See all newsletters
  • Personalized coverage of your sports teams and leagues. Go to The Athletic

    LEAGUES

    • N.F.L.
    • N.B.A.
    • N.H.L.
    • Premier League
    • M.L.B.
    • College Football
    • N.C.A.A. Men’s
    • N.C.A.A. Women’s
    • Tennis
    • F1
    • Fantasy & Betting
    • W.N.B.A.

    TOP STORIES

    • Today's Headlines
    • N.F.L. Preseason Updates

    NEWSLETTERS

    • The Pulse

      Delivering the top stories in sports, Sunday to Friday.

    See all newsletters

    PLAY

    • Connections: Sports Edition

    • Connections: Soccer Edition

    • Connections Coach

    • U.S.
    • International
    • Canada
    • Español
    • 中文

Human Therapists Prepare for Battle Against A.I. Pretenders

Chatbots posing as therapists may encourage users to commit harmful acts, the nation’s largest psychological organization warned federal regulators.

Credit...

Supported by

SKIP ADVERTISEMENT
Listen · 10:33 min
Ellen Barry

By Ellen Barry

Feb. 24, 2025
Leer en español

The nation’s largest association of psychologists this month warned federal regulators that A.I. chatbots “masquerading” as therapists, but programmed to reinforce, rather than to challenge, a user’s thinking, could drive vulnerable people to harm themselves or others.

In a presentation to a Federal Trade Commission panel, Arthur C. Evans Jr., the chief executive of the American Psychological Association, cited court cases involving two teenagers who had consulted with “psychologists” on Character.AI, an app that allows users to create fictional A.I. characters or chat with characters created by others.

In one case, a 14-year-old boy in Florida died by suicide after interacting with a character claiming to be a licensed therapist. In another, a 17-year-old boy with autism in Texas grew hostile and violent toward his parents during a period when he corresponded with a chatbot that claimed to be a psychologist. Both boys’ parents have filed lawsuits against the company.

Dr. Evans said he was alarmed at the responses offered by the chatbots. The bots, he said, failed to challenge users’ beliefs even when they became dangerous; on the contrary, they encouraged them. If given by a human therapist, he added, those answers could have resulted in the loss of a license to practice, or civil or criminal liability.

“They are actually using algorithms that are antithetical to what a trained clinician would do,” he said. “Our concern is that more and more people are going to be harmed. People are going to be misled, and will misunderstand what good psychological care is.”

He said the A.P.A. had been prompted to action, in part, by how realistic A.I. chatbots had become. “Maybe, 10 years ago, it would have been obvious that you were interacting with something that was not a person, but today, it’s not so obvious,” he said. “So I think that the stakes are much higher now.”

Subscribe to The Times to read as many articles as you like.

Corrected on 
Feb. 24, 2025
: 

Due to information provided by the company, an earlier version of this article incorrectly identified a spokeswoman for Character.ai. The spokeswoman is Chelsea Harrison, the company’s head of communications.

We acknowledge mistakes in our reporting with corrections. If you spot an error, please let us know at corrections@nytimes.com.Learn more.

Ellen Barry is a reporter covering mental health for The Times.

A version of this article appears in print on Feb. 28, 2025, Section A, Page 13 of the New York edition with the headline: Psychologists Warn of Chatbots Masquerading as Therapists. Order Reprints | Today’s Paper | Subscribe
See more on: Federal Trade Commission, U.S.

Related Content

Advertisement

SKIP ADVERTISEMENT

Site Index

Go to Home Page »
News
  • Home Page
  • U.S.
  • World
  • Politics
  • New York
  • Education
  • Sports
  • Business
  • Tech
  • Science
  • Weather
  • The Great Read
  • Obituaries
  • Headway
  • Visual Investigations
  • The Magazine
Arts
  • Book Review
  • Best Sellers Book List
  • Dance
  • Movies
  • Music
  • Pop Culture
  • Television
  • Theater
  • Visual Arts
Lifestyle
  • Health
  • Well
  • Food
  • Restaurant Reviews
  • Love
  • Travel
  • Style
  • Fashion
  • Real Estate
  • T Magazine
Opinion
  • Today's Opinion
  • Columnists
  • Editorials
  • Guest Essays
  • Op-Docs
  • Letters
  • Sunday Opinion
  • Opinion Video
  • Opinion Audio
More
  • Audio
  • Games
  • Cooking
  • Wirecutter
  • The Athletic
  • Jobs
  • Video
  • Graphics
  • Trending
  • Live Events
  • Corrections
  • Reader Center
  • TimesMachine
  • The Learning Network
  • School of The NYT
  • inEducation

News

  • Home Page
  • U.S.
  • World
  • Politics
  • New York
  • Education
  • Sports
  • Business
  • Tech
  • Science
  • Weather
  • The Great Read
  • Obituaries
  • Headway
  • Visual Investigations
  • The Magazine

Arts

  • Book Review
  • Best Sellers Book List
  • Dance
  • Movies
  • Music
  • Pop Culture
  • Television
  • Theater
  • Visual Arts

Lifestyle

  • Health
  • Well
  • Food
  • Restaurant Reviews
  • Love
  • Travel
  • Style
  • Fashion
  • Real Estate
  • T Magazine

Opinion

  • Today's Opinion
  • Columnists
  • Editorials
  • Guest Essays
  • Op-Docs
  • Letters
  • Sunday Opinion
  • Opinion Video
  • Opinion Audio

More

  • Audio
  • Games
  • Cooking
  • Wirecutter
  • The Athletic
  • Jobs
  • Video
  • Graphics
  • Trending
  • Live Events
  • Corrections
  • Reader Center
  • TimesMachine
  • The Learning Network
  • School of The NYT
  • inEducation

Account

  • Subscribe
  • Manage My Account
  • Home Delivery
  • Gift Subscriptions
  • Group Subscriptions
  • Gift Articles
  • Email Newsletters
  • NYT Licensing
  • Replica Edition
  • Times Store

Site Information Navigation

  • © 2026 The New York Times Company
  • NYTCo
  • Contact Us
  • Accessibility
  • Work with us
  • Advertise
  • T Brand Studio
  • Privacy Policy
  • Cookie Policy
  • Terms of Service
  • Terms of Sale
  • Site Map
  • Canada
  • International
  • Help
  • Subscriptions

    To leave without signing in, use your browser's Back button.

    Enjoy unlimited access to all of The Times.

    See subscription options