Privacy Policy

Effective Date: June 30, 2026

Alpstreams ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with Alpstreams through our website, WhatsApp, social media channels, and other digital services.

Information We Collect

• Name
• Phone Number
• Email Address
• Company or Organization
• Event Information
• Messages sent to us

How We Use Your Information

• Respond to enquiries.
• Prepare quotations.
• Deliver audiovisual services.
• Provide customer support.
• Improve our services.
• Send updates when requested.

WhatsApp Communication

Alpstreams uses the WhatsApp Business Platform to communicate with customers. Messages may initially be handled by our virtual assistant, Alpy, before being transferred to a human team member where necessary.

Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

We may use trusted third-party providers including Meta (WhatsApp), Cloudflare, Supabase, and other technology partners to provide our services.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

Alpstreams
Your Ultimate Livestream Solutions

Email: info@alpstreams.co.ke
Website: https://alpstreams.co.ke