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Guest commentary: Fixing one of Pohanka Automotive Group’s biggest bottlenecks

Scott Crabtree is president of Pohanka Automotive Group.
Scott Crabtree is president of Pohanka Automotive Group. (POHANKA AUTOMOTIVE GROUP)
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By
Scott Crabtree
November 21, 2025 08:00 AM EST

In retail automotive, managing loan payoffs and titles always have been bottlenecks. It’s slow, fragmented and frustrating.

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